General Terms and Conditions
1. Scope and Applicability
These General Terms and Conditions (hereinafter referred to as “Terms”) apply to all business relationships between QH-System AB, Pappersbruksvägen 6, 289 41 Broby, Sweden, and our customers (“Customer” or “Customers”) based on orders via our online shop www.spillvac.com.
The offerings are directed exclusively to entrepreneurs (natural or legal persons or partnerships acting in a business capacity). The Customer confirms this upon placing an order.
These Terms apply exclusively. Deviating or supplementary terms from the Customer are only valid if expressly accepted in writing.
2. Conclusion of Contract
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Our online shop offerings are non-binding.
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By placing an order, the Customer makes a binding offer.
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We may accept this offer within two weeks.
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Order confirmation email does not constitute acceptance.
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Contract is concluded upon our explicit acceptance or shipment of goods.
3. Prices and Payment
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Prices are ex warehouse, plus VAT and any shipping costs.
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Customs duties and similar charges are borne by the Customer.
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Payment methods are shown at checkout (e.g., credit card, payment services).
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The Customer has no right to set-off or retention, except for undisputed or legally established claims.
4. Terms of Delivery and Risk Transfer
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General delivery time: 5–8 business days.
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We choose the shipment method and carrier unless otherwise agreed.
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We are responsible only for delivery to the carrier.
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Risk passes to the Customer upon handover to the carrier.
5. Retention of Title
We retain ownership until full payment is received.
6. Warranty
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No liability for defects arising after risk transfer (e.g., improper use or maintenance).
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Liability is limited to defects appearing within one year of delivery.
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The Customer must inspect goods promptly and report defects in writing within 5 business days.
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We have the right to choose between repair or replacement.
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The Customer must provide access to inspect and, if replaced, return the defective item.
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We cover justified costs for remedy; unjustified claims may lead to cost reimbursement.
7. Liability
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No liability for unforeseeable damages under normal use.
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No liability for negligence, except for:
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Injury to life, limb, or health.
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Breach of essential contractual obligations.
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Liability is limited to direct, foreseeable damages.
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Limitation period: One year (exceptions apply for intentional breaches).
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Product Liability Act and guaranteed product specifications remain unaffected.
8. Data Protection
We process order-related data in accordance with applicable law. See our Privacy Policy.
9. Governing Law and Arbitration
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Swedish law applies; CISG is excluded.
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Disputes settled by arbitration at SCC Arbitration Institute.
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Seat of arbitration: Stockholm.
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Language: English.